Dedicated to improving quality, compliance, and revenue in long-term care.         
Workshops & Audit Services for Medicare Compliance & QAPI Projects
Click here to email or call 479.366.1074

Organizational Resilience

Our definition of resilience:

"The long term care facility's ability to adapt and respond to internal and external dynamic changes, opportunities, and regulatory expectations while maintaining a constant state of performance improvement and compliance."TM

So, how resilient is your facility?
Take the Quiz...

  • Our Medicare documentation will survive an auditor's scrutiny.
  • Our nursing systems will stand up to a survey.
  • Our staff is prepared for QAPI.
  • Our RNs and LPNs are certified in long term care.
If you answered "no" to any one of these questions, then you need us.  We can help you improve quality, compliance, and revenue with our on-site workshops and audits. If you answered "yes" to all of these questions, then you are over-confident and you need us even more than you think !

Would you like to hear about industry news and workshop announcements

 Click here to view our tribute
 to The Greatest Generation.

"We care for the 'Greatest Generation'.

 Be honored.  Be grateful.  Be proud."TM

 Frosini Rubertino, R.N.
 Founder & Executive Director of


  • Around the Clock Series
  • Day in the Life of a Medicare ChartTM- Documentation                              
  • The Medicare ZoneTM - Part A Medicare for SNFs
  • The Story of CarmelinaTM - Build Solid Nursing Systems
  • Dementia Care and Abuse Prevention
  • ICD10 - The Fundamentals for Long Term Care                  
  • Quality 101 - The Basics of QAPI for SNFs
  • DON-CLTC - Certification in Long Term Care for DONs
  • LPN-CLTC - Certification in Long Term Care for LPNs/LVNs
    • Medicare Compliance Audits
    • Medical Record Reviews
    • Mock Quality Indicator Surveys (QIS)
    • Facilitation of QAPI Project Work Groups


    • Dementia Care & Abuse Prevention
    • QAPI Performance Improvement Projects for LTC
    • The Impact of Clinical Competencies on Preventable Hospitalizations
    • Coloring Outside the Lines: Change the Culture of Aging
    • Surveys: Understanding the Process
    • Medicare Documentation: Write it Right
    • ICD10 Basics for SNFs
    • Medicare Part A: Skilled Services and Clinical Qualifiers
    • Mind your Medicare System of Care Delivery

    Free Downloads

    "The Eden Alternative Journey: Impacting the MDS and QIS Process"
    by Frosini Rubertino, Sandie Lubin, & Cheryl Kruschke for Eden Alternative

    "A Better Medicare Program"
    by Frosini Rubertino

    "Harness the Power of Collaboration"
    by Frosini Rubertino

    Useful Links

    Dementia Action Alliance

    The Eden Alternative

    CMS QAPI Materials

    CMS Policy Memorandums

    OIG HEAT - Compliance Training

    CMS Manuals

    QIS Forms

    Our Training Partner




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